Individual
£5 per user, per month
For individual engineers. 7-day free trial with no card needed until it ends, then cancel any time.
Start 7-day free trialFor fire, security and life-safety engineers
Fault finding without the guesswork
FieldIQ walks you through faults on fire alarms, intruder alarms, CCTV, access control and seven more building systems, one check at a time, on the phone in your pocket.
The demo runs in your browser: no sign-up, and nothing you enter is kept.
Addressable fire panel
Suggested checks
Zone 1702, supply feed 1 open circuit
- Check supply feed 1 in zone 1702 at the panel
- Check the monitoring input
- Confirm the resistor value is correct
Found on site Failed resistor on the input terminal, replaced
Try it now, no sign-up
Open the demo and use FieldIQ the way you would on site. It's the real app with a small sample library, and everything you enter disappears when you close the tab.
- Set up a customer and their sites, with site notes
- Fill in a site survey or asset survey and download the PDF
- Complete a job sheet and see the finished sheet
- Search sample manuals and fault entries for every system
- Ask FieldIQ, the full library, uploads and team features are in the free trial
How it works
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Pick the system
Fire alarms, intruder, CCTV, access control or one of seven more building systems.
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Find the fault
Search the code or panel message, or describe the symptoms to Ask FieldIQ.
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Work through the checks
Follow the step-by-step checks, with the manufacturer's manual a tap away.
One tool across the building
Fire and security first, plus the life-safety systems engineers are asked to look after on the same site.
- FIREFire alarms
- IASIntruder alarms
- CCTVCCTV
- AOVSmoke vents
- ACSAccess control
- ELSEmergency lighting
- EVACVoice evacuation
- WARDWarden call
- NURSENurse call
- REFDisabled refuge
- SIGRemote signalling
- See what's coming next on the roadmap
Everything you reach for on site
- Fault entries and manuals
- Fault codes and fixes, plus over 2,500 manuals and datasheets, searchable by system.
- Ask FieldIQ
- Describe the fault in plain words. The answer comes from FieldIQ's library and shows which manual and page it came from.
- Sites
- Search a site and see everything for it in one place: surveys, job sheets, panel files and notes your team has left.
- Job sheets
- Reactive job cards and planned maintenance records, signed on screen by you and the customer, saved as a PDF.
- Site surveys
- Record existing fire, intruder, CCTV and access control systems for replacement quotes, then export a PDF.
- Config file analyser
- Upload a panel config file and get a summary of loops, devices and zones.
Simple pricing
Every plan includes the full app. No feature tiers, no usage caps.
Lock in today's price. The price you subscribe at stays the same for as long as your subscription continues without a break.
Company
£40 per month, per 10 seats
For teams of any size, sold in blocks of 10 seats. Adds a shared company file library, company notes and a manager dashboard to invite and manage engineers. Add more blocks as you grow; blocks added later are at the price at the time.
See company planPerpetual licence
£250 per seat, one-off
Pay once and keep full access for life, including future features and priority support.
| Seats | Per seat | Saving |
|---|---|---|
| 1 to 4 | £250 | – |
| 5 to 9 | £225 | 10% off |
| 10 or more | £200 | 20% off |
Built for engineers, from sole traders to national firms
- On your phone
- Works in the browser on any phone, tablet or laptop. Open it on site and go.
- Made for site conditions
- Large text and clear steps you can follow with a meter in one hand.
- Scales with your team
- Use it on your own, or give a whole team seats with a manager dashboard and shared site records.
- Fix it first time
- Fewer return visits means more paid hours in the week and happier customers.
FieldIQ is made by Support Technology Systems Ltd. Questions or interested in seats for your team? Get in touch.